PARTNER 411

A centralized phone and email resource to assist partners with program questions and issues as well as manage outbound communication to partners.

Do you wish you could provide your partners with "just-in-time" information on your program and products when they need it most? Most of our clients struggle with scaling their limited teams and resources enough to provide partners the information they need, when they need it most– like when they are trying to close a deal or after a new product is introduced. Amazon Consulting’s new "Partner 411" service helps you do just that by providing you an outsourced extension to your current team dedicated to providing your partners with the program, product, sales and technical information they need on-demand.

We can establish a dedicated phone and email resource for your partners including:

• Development of program FAQs and key contact/referral lists
• A customized email alias and toll-free phone number
• A professional Amazon Consulting project manager to respond to partner requests and questions immediately (or the next business day)
• Call logs and weekly status reports including key metrics

For examples of recent client engagements, click here