3rd Quarter 2004

Amazon Consulting continues to grow-
We are very pleased to welcome two new consultants to our “tribe” this quarter. Chris Fasano and Karyn Mackie come to Amazon Consulting with a wealth of experience in the areas of channel management and marketing. To read their bios online, click here.

Upcoming Events-
Web Seminars:
The MDF Dilemma,
August 25

We will look at and compare the typical types of trade promotion spending programs, situational factors that contribute to the failure of so many MDF programs and why they go vastly un-leveraged by channel partners in the high-tech industry. This interactive presentation will highlight case study examples, review factors to be considered when creating or re-vamping an MDF program and present recommendations for solving the "MDF Dilemma" in your organization

Partner Trends,
September 16

Keep up-to-date with this seminar on partnering trends and challenges. This presentation will highlight the key findings of our partnering survey of high technology companies. Learn how the new economy has changed partnering approaches, communication methods, views towards competitors, and even the kinds of companies partnered with

Industry/Partner Events:
VAR Vision Fall, September 26-29, 2004
Amazon Consulting will be co-presenting with partner MarketStar at this gathering of Sales and Marketing Executives from leading technology vendors in the areas of networking, security, hardware, software, wireless, accessories, e-solutions, and more.


News & Tidbits-

Does more experience = more $ in the channel game?
In the recent salary survey by CRN Magazine, they found that as a group, channel veterans of more than 10 years received raises of less than 1% last year in contrast to the 9.7 % rise in average compensation for employees with 5 to 10 years of experience. To read more, click here.

PRM moves from “nice to have” to a "strategic imperative"
As more and more vendors and VARs are deploying PRM systems, channel automation and technologies such as IM are becoming a critical part of managing channel operations and boosting efficiency. To read more, click here.


We recently hosted our first Alliance Executive Roundtable discussion. We invited directors and vice presidents from about 50 high technology companies to network and share experiences with alliance colleagues. Our goal was to provide a forum for the exchange of best and next practices among people engaged in developing alliances and channels.

Moderator TC Doyle, Senior Executive Editor of VARBusiness kicked-off the event by commenting on the trend in high technology companies beginning to treat alliances as a science, instead of simply a series of relationships. Many of the 20 seasoned alliance executives in attendance, including Cisco’s Paul Mountford, reasoned this trend was due in part to the growing number of professionals who are choosing to build careers in alliance development and management. The result - more experienced and senior professionals creating structured programs and channel businesses. This trend reflects—what Amazon Consulting has long believed—that alliances play a critical role in creating strategic advantages and maintaining the success of high tech companies.

This group of high tech alliance executives, representing both established and emerging companies, discussed their driving challenges and concerns openly with each other, resulting in a lively exchange of best and “next” practices related to partnering. During the hour and a half breakfast roundtable sponsored by Mercury Interactive the discussion centered around six topics:

1. Deal registration
2. Lead generation
3. Automation tools
4. Program structure
5. Value of distribution
6. Merging partner programs

Click here to read the highlights of the discussion.

Established in 1988, MarketStar is the leading sales and marketing solution provider for companies in the Information Technology, Consumer Electronics, Telecommunications, Durable Goods, Office Supplies, and Packaged Good industries. MarketStar employs more than 2,000 full and part-time field representatives worldwide and has multiple work sites in the United States and abroad. MarketStar has worked for clients including Hewlett-Packard, Microsoft, Office Depot, Whirlpool, APC, and Sony to design and implement flexible sales and marketing solutions that increase revenue and market share. Working separately or as an integrated extension of a firm’s sales and marketing force, MarketStar uses its expertise to drive sales in the retail, VAR, and direct channels.

Sales Channels are Changing. Are you ready?

Sales channels are changing. As a result of the information explosion brought about by the Internet and maturity of technology, end-users are assuming new roles in the selection, implementation, and maintenance of products and services.

Channel partners have adapted to meet their customer’s new needs, but manufacturers have been slower to change. Manufacturers who manage and measure their new channel by old metrics waste time, focus and money on programs that do not build revenue or market share. Worse, they miss opportunities for the new channel to promote, specify and sell their brand.

Moving Sales in the Channel

MarketStar works to bring clients closer to their customers at the moment of sale. Their channel efforts focus on owning and managing specific account relationships for clients. In this way, MarketStar sales managers empower key accounts to drive sell-through, remove sales barriers, and influence purchasing decisions.

Incorporating strategy, management and execution into each program, MarketStar is able to deploy a unique mix of field, phone, and web-based services at a compelling ROI. Whether you are targeting small and medium sized businesses, enterprise clients, retailers, end-users, or partners, they can help enhance your sales functions without adding headcount or management responsibilities.

MarketStar is part of Omnicom Group Inc. (NYSE: OMC), the leading marketing communications company in the world. Omnicom's branded networks and specialty firms provide advertising, strategic media planning and buying, direct and promotional marketing, public relations and other specialty communications services. For more information on MarketStar, please go to www.marketstar.com

 


Partner Advisory Councils

“Amazon Consulting was vital to the development and execution of our Premier Provider Board of Advisors. They provided an unbiased atmosphere where attendees could voice honest feedback and suggestions.”
– Marketing Program Manager, Largest Semi-conductor Company

Building Effective Alliances through an Advisory Council
Amazon Consulting can improve your organization’s partnering effectiveness and satisfaction by helping you design and establish a Partner Advisory Council. We can help you drive enthusiastic participation through a meaningful agenda and generate essential feedback through flawless execution. The end result is enhanced partner relationships, improved programs, sound policies – and increased sales.

What is an Advisory Council?
The Advisory Council is a group of individuals consisting of stakeholders from your top partners, together with your partner management staff, who meet to provide invaluable feedback on product evolution, program policies, market direction and engagement needs.

Why outsource this?
There are many benefits to outsourced facilitation, including bypassed internal agendas and bureaucracies but the most valuable is the unbiased feedback attendees can provide without any concern of retribution. We remove personal or group biases from council proceedings, help you execute quickly and


Contact Us

Send us an email newsletter@amazonconsulting.com, or, better yet – call 650-940-9590

© 2004 Amazon Consulting.com


To avoid receiving future Partner Perspectives Newsletters, click here.
We do not share email addresses with anyone. We have a very strict privacy policy.